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Return products

Want to send something back?

You can either bring your product(s) and your invoice to the Frontier shop in Crows Nest, NSW or you can mail the product(s) back to us and we'll credit your card right away. To mail the product(s) back to us we recommend sending your purchase back via a traceable method…..because nobody likes it when your dog eats the parcel and we don’t get it. 

You can mail the product(s) back to us using the carrier of your choice to Frontier Returns/Exchanges. Be sure to send it pre-paid; no CODs allowed. Be sure to get tracking information for your package since you are responsible until we receive the goods. 

We will credit you within 5 business days of receiving your package and email you a receipt confirming the credit. 


# Excludes special order Arc'Teryx items